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Salt Lake City Corporation Deputy Director of Community Outreach - Mayor's Office in Salt Lake City, Utah

Position Title:

Deputy Director of Community Outreach - Mayor's Office

Job Description:

As the Deputy Director of Community Outreach, you will report directly to the Director of Community Outreach and play a crucial role in helping lead the Mayor’s Office Outreach team and its efforts to enhance community connectivity to the Mayor and the City. Primarily, you will be charged with building relationships with communities that need stronger connections with the City - generally, minoritized communities.

About the Position:

The job requires flexibility in working hours, proactive problem-solving, and collaboration skills within a fast-paced and intense yet fulfilling environment. As a team leader this person also needs strong time and people management skills. The person in this role will need to be flexible and dependable and willing to adjust as dictated by the mission and efforts of the Mayor’s Office.

This is a full-time, appointed, at-will position without tenure and exempt from the career service system.

About the Team:

The Community Outreach Team in the Salt Lake City’s Mayor’s Office is a supportive, collaborative, exciting place to work. There are ample opportunities for professional growth and unique experiences for the right proactive and ambitious candidate.

IMPORTANT: Please upload both an up-to-date resume and a cover letter as part of your application. This position will be open for 2 weeks and is scheduled to close at EOD Friday, 5/24/2024 unless it is deemed necessary to leave open. Early application submittal is encouraged.

Position Salary Range:

$118,000 to $152,000 annually based on qualifications and experience.

This position is eligible for full city benefits, including:

  • Health Insurance (95% of premium paid by city)

  • Dental, Vision and Life Insurance

  • Paid vacation and personal leave

  • Six weeks of paid parental leave from day 1 of employment

  • Retirement contributions toward a pension plan and/or 401(k)

  • A robust Employee Assistance Plan (EAP)

  • Up to $4,000 tuition reimbursement annually

  • Discounted supplemental benefits like pet insurance and legal services

    Key Responsibilities:

  • Assist the Director of Community Outreach in identified projects and initiatives

  • Lead on Outreach Team equity initiatives that engage with communities that may have relationships with the city that need nurturing and growth, demonstrating empathy, patience, and a commitment to fostering trust and understanding between community and government. This has been done primarily through our Annual Community Meetings with underrepresented communities which bring community leaders and members to meet with the mayor and discuss issues important to them related to City efforts. Continuance of this program in some form will be your responsibility.

  • Plan events related to bringing community together with the Mayor or other City staff as needed that are culturally responsive and sensitive.

  • Maintain and build relationships with community leaders through culturally sensitive practices.

  • Maintain the Mayor’s Office relationship with indigenous tribes and peoples residing in or with connections to Salt Lake City.

  • As a member of the Senior Staff team you would collaborate closely with the director of community outreach and other senior staff members on projects as they arise, reporting directly to the Mayor on key initiatives and projects related to outreach and engagement.

  • Attend and represent the Mayor’s Office at community council meetings and other external and internal forums to promote dialogue and collaboration - requiring public and formal speaking

  • In collaboration with the Director, lead and manage the community outreach team, providing guidance, mentorship, and support to ensure the team's success and willingness to step in and contribute to the success of the team.

  • Experience in setting and achieving metrics for success in engagement is a strong plus.

  • Be prepared to work flexible hours, including weekends and evenings as needed, often exceeding 40 hours per week, to accommodate community engagement activities and address emerging issues.

  • Exercise autonomy when tasked with projects, knowing when to seek guidance and when to take initiative to solve problems proactively.

  • Work within a collaborative team environment in the Mayor’s office and throughout the City government, seeking input and support from colleagues to achieve shared goals and objectives related to outreach.

  • Embrace transparency and intentionality in all aspects of work, continuously striving to improve processes, strengthen relationships with partners, and promote equitable outcomes.

  • Other duties as assigned.

    Minimum Qualifications:

  • Graduation from an accredited college or university with a bachelor’s degree in Public Administration, Education, Transportation, Engineering, or related subject area plus eight to ten (8-10) years of related work experience. Education and experience may be substituted one for the other on a year-for-year basis.

  • Ability to interface effectively with government leaders, agency representatives, community leads and members.

  • Ability to effectively communicate ideas, both orally and in writing. Ability to work effectively with diverse groups, demonstrating leadership, mediation, and trust building skills. Ability to recommend and build consensus in the presentation of alternatives for the consideration.

  • Demonstrated ability to provide innovative, resourceful, effective, and systematic approaches to solving complex policy problems and community issues.

  • Demonstrated ability to work independently with initiative, self-reliance, and dependability.

    Preferred Qualifications:

  • Master's degree in Public Administration, Community Engagement, or a field related to the key job responsibilities

  • Previous experience in community outreach, event planning, or related responsibilities.

  • Exceptional interpersonal skills, with the ability to build trust and rapport with diverse communities.

  • Strong leadership abilities, with a proactive approach to problem-solving, decision-making, and team management.

  • Ability to work flexible hours and handle a fast-paced and intense work environment.

  • Experience working collaboratively within a team and seeking input and support from colleagues.

  • Knowledge of issues impacting underserved communities and a commitment to promoting equity and inclusion.

  • Prior experience in municipal government or a similar environment is advantageous.

    Additional Information:

  • We are committed to fostering a diverse and inclusive workplace and encourage individuals from all backgrounds to apply.

WORKING CONDITIONS:

  • Light physical effort. Intermittent sitting, standing and walking. Comfortable working conditions.

  • Considerable exposure to stress resulting from complex problem solving, political deadlines, and liaison work between City departments, Mayor’s Office, and politically powerful community groups.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Full Time/Part Time:

Full time

Scheduled Hours:

40

Need help applying? Please call our Recruitment team at 801-535-6699 or email careers@slcgov.com.

BENEFITSFull-Time roles with Salt Lake City Corp are eligible for a generous, robust benefits package including:

  • Health Insurance (95% of premium paid by city)

  • HSA or Flex Account (HSA – City contributes $1,000 - $2,000 annually into account, no match required)

  • Dental, Vision and Life Insurance

  • City-paid retirement contributions toward a pension plan and/or 401(k)

  • A robust Employee Assistance Plan (EAP)

  • Up to $4,000 tuition reimbursement annually

  • Discounted supplemental benefits like pet insurance and legal services

  • Wellness clinic for employees and their families

Paid Time Off

  • 12 vacation days to start

  • 12 paid holidays & 1 personal holiday

  • Up to 80 hours of personal leave annually

  • 6 weeks of paid parental leave to all new parents

  • Additional time off credit possible for rehires or new hires coming from another public jurisdiction

VETERAN EMPLOYER:

Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.

ABOUT SALT LAKE CITY CORP

Our Salt Lake City family serves a population of over 200,000. As an Equal Opportunity Employer, the City is committed to providing resources, access, and opportunity to all and continue to recruit and retain talented people from all backgrounds. Our employees make a real difference with the work they do every day and are actively shaping our beautiful City's future.

We aspire to shape a better community and workplace, and as such, we are committed to pay equity. We are proud to have achieved gender pay equity as a leader in the Utah community by creating a workplace where there is equal opportunity for all.

The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.

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