JOB REQUIREMENTS: At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Summary The Sr Director Business Operations & Strategy is a key member of the Claims leadership team and serves as a trusted strategic advisor to the Claims department head. They will help drive the Claims department strategy, vision, mission, and operating plan and will ensure strategic alignment across the department. Primary Duties & Responsibilities Strategic Planning Develops and directs Claims department strategy development, ensuring alignment with key business priorities and outcomes. Leads department strategic initiatives that drive business value. Collaborates, plans and organizes with and through people to bridge strategies across teams and product lines within Claims. Determines inter-dependencies across the function and organization and facilitates work to support the strategy. Working with others from across the department, serves as the point person for creating and revising content for SLT/Board/Field presentations. Partners with department/functional leadership team to identify, track and create transparency around priority work to align with strategic priorities. Business Operations Responsible for strategy and planning to align business operations with the company\'s overarching strategy, mission and goals. Helps identify gaps between ideal and current state of operating model and recommends solutions to close the gaps. Partners with other Claims leaders to help facilitate execution of departmental operating model to improve the health of the department. Exhibits expert level and business acumen in order to solve unique, complex problems across the department and function with a broad impact on the business; requires conceptual and innovative thinking to develop solutions. Anticipates business issues; recommends product, process or service improvements. Meeting Planning Plans and prepares agendas for departmental staff or leadership meetings and planning sessions; guides department meeting structures. Participates in regular department leadership meetings to evaluate barriers to success and develop courses of action to overcome issues at the departmental level. Assists and impacts the direction and resource allocation for programs, projects or services and ensures alignment of functional/departmental priorities to organizational strategy. Facilitates cross-functional initiatives and the flow of information between stakeholders and other teams for developing and implementing strategy. Coordinates requests for information from stakeholders and prepares reports and presentations in response. Trusted Advisor Represents and provides support to the Claims department head to facilitate effective decision-making which has a significant impact on the organization; this includes strategic planning, support for... For full info follow application link. EEO/AA Employer/Vets/Disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/59DA1BB02849474C Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.