Description

The Americas Sales Strategy, Operations and Enablement (SSOE) team is seeking a driven Sales Operations Analyst for the ISV (Independent Software Vendor) Segment.

We operate with a startup mentality, build mechanisms that scale, and innovate solutions on behalf of our customers. Our team is responsible for supporting the rapidly growing ISV business, from Sales Leaders to Solutions Architects and everything in between. We are obsessed with delivering results for customers and supporting sales organizations to shape the direction of the business. We are a diverse, innovative team that loves translating data, insights, and anecdotes into action.

We are seeking a Sales Operations Analyst with broad technical skills to partner with the Field Sales Operations team to play a key role in supporting the go-to-market strategy of this team.

As a member of this team, you will leverage strong data extraction skills to drive worldwide reporting deliverables, create ad hoc financial and sales performance analysis, support business planning, and implement operational and process improvements. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across multiple geographies. Successful members of this team collaborate effectively to solve data and operational problems, implement new reporting solutions, and deliver successfully against high operational standards.

The ideal candidate for this role will have strong business and financial acumen, broad technical skills, sales and marketing expertise and be very comfortable diving deep into data. This is a hands-on position - the ideal candidate must be willing to “roll up their sleeves."

This position works with the several stakeholders supporting the extended ISV organization, such as Business Development, Marketing, Professional Services, and the Partner team. The candidate for this role must have the ability to communicate effectively across multiple technical and non-technical stakeholders, as well as across other geographies.

Key job responsibilities

• Work with operations and sales leadership to support the go-to-market strategy of the ISV organization.

• Develop a deep understanding of sales metrics, reporting tools, and data structure to identify and drive resolution of issues, provide actionable intelligence with existing metrics or identify, develop, and propose new metrics, dashboards, scorecards or new tools.

• Develop relationships and processes with marketing, partner sales, field sales, business development, internal data teams, finance, sales operations, and other stakeholders to execute the operational priorities.

• Identify reporting issues, gaps in processes, and drive timely resolution.

• Create new tools and business processes that simplifies, standardizes and enables operational excellence.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | Denver, CO, USA | East Palo Alto, CA, USA | New York, NY, USA | San Francisco, CA, USA | Seattle, WA, USA

Basic Qualifications

• 3+ years experience in Sales Operations or Analytics focused roles

• 3+ years experience utilizing SQL, Excel, and other tools to manipulate and analyze large, complex data sets

• 2+ years experience with sales CRM tools such as Salesforce or similar software

• Bachelor’s degree is required

Preferred Qualifications

• Experience working within a high-growth, technology company

• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,400/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.